Dear valued member,

We hope you are enjoying your Tambellini membership. At this point in your journey, you may have accessed our many resources and services available to you. To better serve you and ensure you have the support needed for your institution’s technology projects, we would like to get your feedback. Please tell us how we are doing by taking a three-minute survey.

You will be asked an important question about your satisfaction, often referred to as Net Promoter Score* (NPS). NPS is a proven metric which provides the core measurement for customer experience management programs worldwide. On a scale of 0-10, we strive for 9’s and 10’s.

Looking forward to your feedback.

Vicki Tambellini
President and CEO


* Net Promoter Score®, or NPS®. NPS measurements as follows: Promoters of our work are 9-10; Passives are 7-8; and Detractors are 0-6